Elizabethtown Nissan Dealer

FASTER SERVICES I VISIT TODAY GREAT AYENTION, THANSK

I had a great experience car shopping at Swope Nissan. The salesperson Bryan Borders, was very informative and answered all my questions completely. There was no pressure into buying a vehicle, he told me to take my time ...

My experience with Swope Nissan was a smooth and pleasant one. Bryan Borders was my sales representative and has been the trusted choice of family and friends for years. I flew in from Florida and Bryan drove an hour and a half to pick me ...

I almost forgot to post a review about my experience. I had found a fantastic truck through a website and decided to make the drive out to E-town to check it out. We were greeted by Derek Klein when we walked into the showroom. He was wonderful to deal with. He knew exactly which vehicle we were talking about and got it right to us. The whole experience was as easy as it could be for buying a vehicle. Derek was wonderful and I would highly recommend him to anyone looking to buy a vehicle. The only thing I think that could use some work is the F-150 we bought was not detailed very well. There is some baked on wax from the sloppy job that we are working to remove, but I've already had it professionally done once and some of it's still there. Also, the inside could've been a little cleaner. Not a big deal, but it is something that could definitely be improved on.

My husband and I have never experienced the type of treatment we got from Rico at any other place of business we have ever been to. Rico treated us with such respect and kindness and was genuinely eager to do any and everything to make sure we were comfortable and got the vehicle we needed. He was very patient with us, answered all of our questions, and even took us on a tour of the Swope Nissan facility where we were able to meet members of the service and parts teams. We truly felt like family from start to finish and we will most certainly be back whenever we decide to purchase another vehicle. This place is top notch and Rico is a gem of a person. Be sure to ask for him when you go!

I had a wonderful experience with Nissan. I worked with Chris and he was just great! He made buying a new car so easy ! Seriously, I don’t think I’ll deal with anyone else after working with him. George did all my paperwork and it was just seamless. They are friendly, professional and I feel like I made new friends. Not to mention, I have a beautiful new Nissan !

Got an ok deal and they are nice people. However, customer service is not a strong point. They call and said my car was ready. When I arrived the first thing they said was sorry you car is not ready (window tint was not fixed). I also asked them to run it through a dealer inspection, which I can only guess never happened. My first stop should not have to be with in one mile of the dealership to gas up an empty car just so I can get home. My second stop should not be the auto parts store to replace the wipers, if a proper inspection was done that would have been identified. In addition to that the oil was almost over full and I had to drain almost a quart. Which an inspection should catch. They tried to make it right by picking up my car to fix the window tint, but used over half a tank of gas for that. Thanks for letting me fuel your mistake. Sure, buy a car from them but ask a lot of questions, verify the answers, and don’t expect much more than a fair deal.

Our sales person, Chris was fabulous!! Personalized treatment, and good listening skills. Also a lot of patience since I had a difficult time choosing between colors. He even arranged a test drive of another vehicle on a different lot, because I wanted to compare. Our sale was completed late, so he has invited us back for some specialty treatment we did not have time for. And I’m looking forward to it! And...I freaking LOVE my Rouge!! It’s beautiful and so luxurious! So many bells and whistles! It’s performance is tuned! So glad I chose this place and this vehicle.

Went there to look at new cars and talk about trading in my old one. Had a great experienced. Chris M. was incredibly relaxed and made the whole experience easy for me. First truly awesome experience I’ve had at a dealership. Incredibly low pressure. Went at my pace and went over the options I had for what I wanted to spend. Can’t recommend enough! If you’re buying Chris M. will definitely take care of you and won’t pressure you to buy more than you can afford. He definitely knows his stuff and is looking to make sure you are happy with your experience and with what you buy from them.

Wow, what a great team at Swope Nissan in E-town - the BEST though was Chris McConn, my salesman. I knew which car I wanted months ago. I test drove the car (Nissan Juke) at a dealer in Northern California months back before I moved back to Louisville. I checked multiple dealerships in town and though some had the car, the price or the mileage was too high. Found the right car at the right price and though it was several miles away, I decided to fill out their website application. With a short period, Chris called me. He also sent a short video of the car and showed me his face. What an awesome little extra he provided. They processed my app and though my credit score was lower than I like, they were able swing the deal. Great price, low mileage and phenomenal customer service (Chris.) I'd highly recommend and rate them five star. If in Louisville, go out of your way to get to Swope Nissan in E-town and work Chris who goes out of his way to take care of you.